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Operational excellence
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#	Item
171	ITS Operational Excellence Program Newsletter ~ Vol 2, No 2 ~ October[removed]QA Process Pilot Focus on Dissatisfied Customers The Service Desk management team has been analyzing and compiling dissatisfied customer survey Add to Reading List Source URL: www.its.nc.gov Language: English - Date: 2011-10-07 08:49:40 Information Technology Infrastructure Library Knowledge management SPi Global Information technology Science Management Information technology management Method engineering Standards
172	Comparison of District 9E SABOT, District 7 AUX-RFO and Operational Excellence This document has been developed to assist District 7 EXCOM and the Director’s Office to initiate a program district-wide to bring it in li Add to Reading List Source URL: www.uscga-district-7.org Language: English - Date: 2012-05-11 06:40:54 Navy boat crew Transport Military organization Water United States Coast Guard United States Coast Guard Auxiliary Coxswain
173	ITS Operational Excellence Program Newsletter ~ Vol 2, No 1 ~ June[removed]ITIL v3 Processes and Remedy Rollouts March 2011 was a busy month with the v3 rollouts of our active Provision ITIL® processes and the 7.6 upgrade Add to Reading List Source URL: www.its.nc.gov Language: English - Date: 2011-06-08 13:28:54 Management Information Technology Infrastructure Library Incident management Service desk Change management Release management Information technology management Project management Information technology
174	Library Notes: Psychological Health Awareness Add to Reading List Source URL: www.carlisle.army.mil Language: English - Date: 2012-02-09 15:23:05 Anxiety disorders Stress Posttraumatic stress disorder Military medicine Traumatology Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury Psychological resilience ProQuest Naval Center for Combat and Operational Stress Control Medicine Psychiatry Mind
175	ITS Operational Excellence Program Newsletter ~ Vol 2, No 3 ~ April[removed]Incident vs. Problem … Where’s the ROI? Did you know that the incident process ends once the customer is working? So you found a quick work ar Add to Reading List Source URL: www.its.nc.gov Language: English - Date: 2012-04-16 16:28:46 Business Problem management Issue tracking system Technology Management Ticket Change management Information technology management Information Technology Infrastructure Library Service desk
176	volume 2 ★ number 2 ★ Spring[removed]Military TBI Case Management Quarterly Newsletter TBI Case Management Community of Interest Quarterly Highlight Add to Reading List Source URL: dvbic.dcoe.mil Language: English - Date: 2013-09-27 11:56:28 Health Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury Traumatic brain injury Concussion National Intrepid Center of Excellence Posttraumatic stress disorder Post-concussion syndrome United States Marine Corps Wounded Warrior Regiment Naval Center for Combat and Operational Stress Control Medicine Neurotrauma Emergency medicine
177	volume 1 ★ number 4 ★ Summer[removed]Military TBI Case Management Quarterly Newsletter TBI Case Management Community of Interest Contents Add to Reading List Source URL: dvbic.dcoe.mil Language: English - Date: 2013-09-27 11:56:26 Health Traumatic brain injury National Intrepid Center of Excellence Concussion Naval Center for Combat and Operational Stress Control Neurotrauma Medicine Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury
178	CITY OF BURLINGTON DEPARTMENT OF PUBLIC WORKS 645 Pine Street, Suite A Burlington, VT[removed]9094 VOICE[removed]FAX Add to Reading List Source URL: www.burlingtonvt.gov Language: English - Date: 2014-07-07 10:50:21 Burlington Ontario WorkPLAN Performance indicator Business ERP software Operational excellence
179	volume 4 ★ number 3 ★ Fall[removed]Military TBI Case Management Quarterly Newsletter TBI Case Management Community of Interest Contents Add to Reading List Source URL: dvbic.dcoe.mil Language: English - Date: 2013-11-07 10:58:34 Neurotrauma Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury Traumatic brain injury National Intrepid Center of Excellence Posttraumatic stress disorder Intrepid Fallen Heroes Fund United States Department of Veterans Affairs Concussion Naval Center for Combat and Operational Stress Control Medicine Emergency medicine Health
180	Leading Beyond Tradition, LLC An Introduction to Lean www.leadingbeyondtradition.com Leading Beyond Tradition, LLC Add to Reading List Source URL: www.results.wa.gov Language: English - Date: 2014-01-13 19:54:43 Process management Manufacturing Quality Lean manufacturing Shigeo Shingo Six Sigma Operational excellence Just in time Lean construction Business Management Technology